Contact Us
Main Street Rag Enterprises LLC
12180 Skyview Drive
Edinboro, PA 16412
Please note: The above address was new as of January 1, 2025. We do receive packages here, but we are not a walk-in business with “OPEN” hours. Any direct contact is by appointment only and needs to be arranged via email: EditorMSR@outlook.com.
By Phone:
We don’t list our phone number since we rarely answer the phone. This is the result of two things. First, robocall abuse and unwanted phone solicitors have made up over 50% of our calls over the years. Second, calls asking questions that are already answered on our website. This is a very small company, and we don’t have the personnel to answer questions and do the work of publishing. That’s why we set up this website. Since over 75% of our business is internet connected, if an author is unable to do business with us in this way, we’re probably not a good fit for each other.
Orders:
We do not take phone orders. Direct sales are handled through the MSR Online Bookstore. Those who want to pay by check can email a request for pricing and receive a price via email (see below). Wholesale buyers (stores) need to contact us by email after which we will send our Wholesale Terms and arrange for fulfillment. We prefer these exchanges happen electronically so both parties have a written record of the discussion.
Authors seeking publishing information.
First, we have several pages with submission information for manuscripts. Authors can find the answer to most of their submission/publishing questions on this page: Submission Guidelines | The Main Street Rag. There is little we could tell anyone over the phone that is not available on this website. Second, the bulk of our sales are done electronically, so for us to be able publish an author, he/she must have some level of comfortability with a computer along with internet savvy. Third, while we do have a separate self-publishing label and do take on some self-publishing projects, it is not our primary focus. That said, we can only help those seeking these types of services if they are able to work with us through email. Authors who can’t find information on the website should send queries by email. If they feel a phone call is the only means by which to resolve an issue, they still need to contact us by email (address/link below), give a brief note of explanation, and leave YOUR phone number. Someone will call you back between the hours of 9am and 4pm Eastern time or provide a quick response to explain why or make other arrangements.
Primary email address: EditorMSR@outlook.com.
Viewers may see other addresses scattered throughout the Main Street Rag website and may even receive responses from MSR email addresses not found listed anywhere on this website. This is the ONLY Main Street Rag email address that is monitored on a daily basis and will take questions directly to the attention of Publisher/Managing Editor: M. Scott Douglass.
Sending questions or email responses to any other MSR address decreases the likelihood of response significantly. For example: The primary email address we used for over 20 years was compromised and eliminated in 2024. It still exists in older copies of our publications. We can’t change that. All we can do is post the new email address here, where readers can find it.